Reviews on autopilot
A 5-star review requested automatically after every visit, while clients are still glowing.
AI systems that turn missed calls and slow replies into booked consults.
Med spa inquiries come in after hours and over web forms, and the front desk is mid-treatment when the phone rings. Slow replies lose high-ticket consults to the next clinic. NigelBuilds builds AI systems that turn missed calls, slow follow-up, and manual booking into booked consults: every call answered, inquiries texted back in seconds, last-minute cancellations filled from your waitlist, and reviews kept flowing, built and tuned for med spas and aesthetic clinics across the DMV.
Who this is for
- Med spas and aesthetic clinics with treatment-room staff who can't always reach the phone
- High-ticket consult businesses losing inquiries to slow replies
- Owners with frequent cancellations and gaps in the book
What problem it solves
A missed after-hours inquiry is a high-ticket consult booked at the clinic that answered first, and an unfilled cancellation is an empty chair you still pay for. NigelBuilds installs AI call answering, instant inquiry text-back, consult booking, automatic cancellation and waitlist fills, package/membership follow-up, and post-visit review requests.
Why now
Why now
Med spa treatments are high-ticket elective purchases that clients research and decide on fast, usually after work once the desk has closed. The consult is the whole sale, and the clinic that answers the question and holds the appointment while the client is still interested is the one that books it. Interest at 8pm that has to wait until 10am the next day cools to nothing.
Proof and signals
Proof you can check yourself
Call the live demo
Call the AI receptionist right now at (301) 640-5507 and hear exactly how it answers.
A working example
A DMV acupuncture practice runs 24/7 booking across 2 locations with 0 new hires. See the case study.
Tested before it goes live
Before any system answers a real call it runs through 50 real scenarios, a classification audit, and an edge-case review.
The gap
What is still left on the table
Evening and weekend inquiries, the exact ones a promotion is built to create, roll to voicemail while competitors sit one search away. Consults that are not locked in fast drift off, and a cancellation that leaves a treatment room empty goes unfilled because working the waitlist is nobody's job during a treatment.
What it costs per day
The math for Capture
Capture starts at $25 a day and answers day and night. A typical front desk hire runs $128 a day fully loaded and still clocks out at five.
See pricing and the full mathHow it works
Step 1
Encode your menu
Treatments, durations, providers, and pre-care rules built into the booking logic.
Step 2
Answer and text back fast
Calls and web inquiries answered in seconds, day or night, no inquiry sits overnight.
Step 3
Book and fill
Consults booked; last-minute cancellations filled automatically from your waitlist.
Step 4
Follow up the maybes
Inquiries that don't book get an automatic follow-up sequence until they do or opt out.
Step 5
Keep reviews flowing
Post-visit review requests sent while clients are still glowing.
Outcomes & benefits
- Capture the after-hours and overflow inquiries you're losing now.
- Fewer empty chairs from automatic cancellation fills.
- More booked consults from fast text-back and follow-up.
- More 5-star reviews from timed post-visit requests.
FAQ
Will it work with my booking system?+
Yes. It books into the system you already use (Boulevard, Vagaro, Mindbody, Acuity, and similar), we wire it in during install, you don't switch.
Can it answer web and inquiry forms, not just calls?+
Yes. Calls, website forms, and missed-call text-back are all captured and booked in one place, in seconds.
What about no-shows and last-minute cancellations?+
Cancellations trigger an automatic waitlist fill, and confirmation + reminder sequences cut no-shows so chairs don't sit empty.
Is this only for med spas?+
No. Any consult-driven, appointment-heavy clinic runs the same pattern, med spas are a clear example of high-ticket inquiries and rebooking.
What does it cost to get started?+
Custom automations start at $500, and every install is scoped to your clinic, your treatment menu, booking system, and where consults are actually slipping. The free AI audit shows you that first.
How fast can I be live?+
Most clinics are live in under a week. We learn your treatment menu and rules, set up routing, and shadow-test before it answers a client.