Web-quote text-back
Web quote requests answered instantly with a text-back and a booking link.
AI systems that turn missed cleaning calls into booked jobs.
When your crew is mid-clean with a vacuum running, the new-customer call rolls to voicemail, and they book the next cleaner on Google. The quote request that came in Saturday night? Cold by Monday. NigelBuilds builds AI systems that turn missed calls, slow follow-up, and manual booking into booked jobs: every call answered live, web quote requests texted back in seconds, and the walkthrough booked. On Pro and Max it follows up until they're scheduled, and on Max it also asks for the review once the job's done. Built and tuned for residential and commercial cleaning companies across the DMV.
Who this is for
- Residential and commercial cleaning companies with crews in the field
- Owners juggling quotes, scheduling, and the phone at the same time
- Recurring-service businesses losing one-time and contract jobs to slow replies
What problem it solves
A missed call is a recurring contract handed to a competitor, and a quote you answer Monday is a job booked over the weekend. NigelBuilds installs the whole front-office loop: AI call answering, instant text-back to web quote requests, and walkthrough and first-clean booking, synced into the calendar and tools you already use. On Pro and Max it adds automatic follow-up on unbooked quotes, and on Max, a post-job review request.
Why now
Why now
The margin in cleaning is not the one-time job, it is the recurring weekly or biweekly contract that runs for years, and every quote request is a chance to turn a one-off into that standing line. These decisions happen fast, a move-out or a new-baby deep clean goes to whoever sends a price and a start date first. The crews who could quote are on site cleaning all day, so the requests that decide the month sit waiting.
Proof and signals
Proof you can check yourself
Call the live demo
Call the AI receptionist right now at (301) 640-5507 and hear exactly how it answers.
A working example
I set up 24/7 booking across 2 locations with 0 new hires for a DMV acupuncture practice. See the case study.
Tested before it goes live
Before any system answers a real call it runs through 50 real scenarios, a classification audit, and an edge-case review.
The gap
What is still left on the table
Quote requests arrive by phone and web form and sit until the owner catches up at night, by which point a faster competitor has the job. Turning a single clean into a standing contract takes a same-day reply and a follow-up, which is exactly the work a crew leader in the field never gets to.
What it costs per day
The math for Operator
Operator is $1,500 setup + $995/mo + usage. The monthly works out to $33 a day and answers day and night. A typical front desk hire runs $128 a day fully loaded and still clocks out at five.
See pricing and the full mathHow it works
Step 1
Capture every lead
Answer calls live and text back web quote requests in seconds, day, night, or mid-job.
Step 2
Qualify and quote
Collect what matters, square footage, rooms, frequency, one-time vs recurring, move-out vs standard, so quotes are accurate.
Step 3
Book the work
Walkthroughs and first cleans land on your calendar; recurring clients get rebooked automatically.
Step 4
Follow up the maybes
On Pro and Max, unbooked quotes get an automatic text/email follow-up until they book or opt out, so contracts don't slip away.
Step 5
Win the review
On Max, after the clean, an automatic text asks happy customers for a Google review while it's still fresh.
Outcomes & benefits
- Capture the after-hours and mid-job calls you're currently losing to voicemail.
- Quote requests get answered in seconds instead of the next morning.
- On Pro and Max, more booked recurring contracts from automatic follow-up.
- On Max, more 5-star Google reviews from post-job review requests.
FAQ
What if my crew is the one answering the phone?+
The AI system covers the calls you can't take mid-clean, after-hours, overflow, and weekends, then hands off to you when you're free. You get a transcript of every conversation.
Can it handle quote requests from my website?+
Yes. It works your website form and texts back missed calls in seconds, captures the details that matter (square footage, rooms, frequency, one-time vs recurring), and books the walkthrough.
Do you work with my scheduler?+
Yes. It books into the calendar and tools you already use (Google Calendar, Jobber, Housecall Pro, and similar). We wire it into your setup during install, you don't switch systems.
Residential, commercial, or both?+
Both. Move-out, post-construction, recurring residential, and commercial contracts all share the same 'first to answer wins' pattern. We encode your service types and pricing rules so callers get honest quotes.
What happens to a quote that doesn't book right away?+
It doesn't get forgotten. On Pro and Max, unbooked quotes and missed calls get an automatic text/email follow-up until the customer books or opts out. On Max, an automatic review request also goes out after a completed clean while they're still happy.
What does it cost to get started?+
Operator Pro is $1,500 setup + $995/mo + usage, and Basic and Max sit either side of it. Every build is scoped to your business, your service mix, scheduling setup, and where quotes are actually going cold. The free Lead Leak Audit puts a number on what that is worth for you before you spend anything, and if it is not worth it, it says so.
How fast can I be live?+
It depends on the plan: Basic is typically live within 10 business days of scope sign-off, Pro within 15, and Max within 20. We learn your services and scheduling rules, set up call and web routing, and shadow-test before it ever answers a real customer.