AI that answers every cleaning call — even when your crew's mid-job.
When your crew is mid-clean with a vacuum running, the new-customer call rolls to voicemail — and they book the next cleaner on Google. The quote request that came in Saturday night? Cold by Monday. NigelBuilds installs an AI front desk that answers every call live, texts back web quote requests in seconds, books the walkthrough, follows up until they're scheduled, and asks for the review once the job's done. Built and tuned for residential and commercial cleaning companies across the DMV.
Who this is for
- Residential and commercial cleaning companies with crews in the field
- Owners juggling quotes, scheduling, and the phone at the same time
- Recurring-service businesses losing one-time and contract jobs to slow replies
What problem it solves
A missed call is a recurring contract handed to a competitor — and a quote you answer Monday is a job booked over the weekend. NigelBuilds installs the whole front-office loop: AI call answering, instant text-back to web quote requests, walkthrough and first-clean booking, automatic follow-up on unbooked quotes, and a post-job review request — synced into the calendar and tools you already use.
How it works
Step 1
Capture every lead
Answer calls live and text back web quote requests in seconds — day, night, or mid-job.
Step 2
Qualify and quote
Collect what matters — square footage, rooms, frequency, one-time vs recurring, move-out vs standard — so quotes are accurate.
Step 3
Book the work
Walkthroughs and first cleans land on your calendar; recurring clients get rebooked automatically.
Step 4
Follow up the maybes
Unbooked quotes get an automatic text/email follow-up until they book or opt out — so contracts don't slip away.
Step 5
Win the review
After the clean, an automatic text asks happy customers for a Google review while it's still fresh.
Outcomes & benefits
- Capture the after-hours and mid-job calls you're currently losing to voicemail.
- Quote requests get answered in seconds instead of the next morning.
- More booked recurring contracts from automatic follow-up.
- More 5-star Google reviews from post-job review requests.
FAQ
What if my crew is the one answering the phone?+
The AI front desk covers the calls you can't take mid-clean — after-hours, overflow, and weekends — then hands off to you when you're free. You get a transcript of every conversation.
Can it handle quote requests from my website?+
Yes. It works your website form and texts back missed calls in seconds, captures the details that matter (square footage, rooms, frequency, one-time vs recurring), and books the walkthrough.
Do you work with my scheduler?+
Yes. It books into the calendar and tools you already use (Google Calendar, Jobber, Housecall Pro, and similar). We wire it into your setup during install — you don't switch systems.
Residential, commercial, or both?+
Both. Move-out, post-construction, recurring residential, and commercial contracts all share the same 'first to answer wins' pattern. We encode your service types and pricing rules so callers get honest quotes.
What happens to a quote that doesn't book right away?+
It doesn't get forgotten. Unbooked quotes and missed calls get an automatic text/email follow-up until the customer books or opts out — and after a completed clean, an automatic review request goes out while they're still happy.
How fast can I be live?+
Most cleaning companies are live in under a week. We learn your services and scheduling rules, set up call and web routing, and shadow-test before it ever answers a real customer.