One Operator. Three Jobs. Answer. Follow Up. Recover.
Hear the Operator before you buy it
One recording off the line I actually publish, one workflow followed all the way through, and scripted samples of each job in the voices I install. Every clip has a full transcript and says which plan it ships in.
The Operator is set up for your trade and managed for you. Not a login you configure yourself.
You reach the same Operator I install, running live on my own line. For a free lead leak audit instead, press 2.
Live recording
A recording of the Operator answering (301) 640-5507, the number published on this site. Live system, not a mockup.
Rendered sample
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Callers are told plainly that they are speaking with an AI assistant, never led to believe otherwise. Anything that needs a person, a judgment call, an angry caller, a question the rules do not cover, is handed to your team.
The live line, right now
The live NigelBuilds line, answered
Not a mockup. This is pulled straight off the AI receptionist answering the number published on this site.
A recording of the Operator answering (301) 640-5507, the number published on this site. Live system, not a mockup.
Transcript
MarissaThanks for calling NigelBuilds.
MarissaFor project questions or support, press one.
MarissaFor a free Lead Leak Audit, press two.
MarissaTo leave a message, press three.
This ships from Operator Basic up, $750 setup + $497/mo + usage.
You reach the same AI front desk this clip came from. For the free Lead Leak Audit, press 2.
One call, start to finish
What actually happens after the phone rings
A clip shows one moment. This is the whole run: answered, qualified, booked, written down, followed up. The step labels are the same three jobs the plans are built from.
Illustrative
Every name, time, address, and record below is invented to show the shape of the workflow. None of it is a real customer, a real call, or a client’s data, and none of it ever will be.
- 6:42 pmAnswer
The call is answered on the second ring
The office closed at five. The caller does not reach voicemail, and they are not told to call back tomorrow. The Operator picks up in your business name and asks what is going on.
- 6:43 pmAnswer
The caller is qualified with your questions
Not a generic script. The intake questions are the ones you actually need answered before a truck moves: what the problem is, where it is, whether it is an emergency, and whether they own the property.
- Service
- No heat, second floor
- Address
- Rockville, MD 20850
- Urgency
- Not an emergency, wants first available
- Property
- Owner occupied
- 6:45 pmAnswer
The appointment goes into your calendar
The Operator offers only the slots your calendar actually has open, books the one the caller picks, and sends the confirmation text before hanging up. Nobody on your team touches it.
- Booked
- Tomorrow, 8:00 am to 10:00 am
- Confirmation
- Text sent to the caller
- 6:46 pmAnswer
The outcome is written down, not just the call
A call log is not an outcome. The Operator writes the result into your CRM the same way every time, so the next step can run off it and so the weekly report has something real to count.
- Result
- Booked
- Source
- Inbound call, after hours
- Written to
- Your CRM, one record
- Next day, 7:15 amFollow Up
The follow-up runs off what was written
A reminder goes out before the window opens. If the customer cancels or nobody is home, that becomes its own outcome and the Operator works it instead of letting it sit. This part starts at Pro.
- Reminder
- Sent, 45 minutes before the window
- If cancelled
- Rebooking offered the same day
- If no answer
- Chased until there is an outcome either way
Scripted samples, by job
Each clip is rendered from a written script, so what you read is exactly what you hear. They are grouped by which of the three jobs they show, and each group names the lowest plan that does that job.
Answer
Basic and upNobody reaches voicemail and calls the next company on the list.
After-hours: no cool air, house is hot
One full call, start to finish: answered, qualified, an at-risk check with the escalation path stated, booked, and confirmed.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Illustrative demo. Synthesized voices, not a real customer call.
Transcript
Illustrative demo. Synthesized voices, not a real customer call.
OperatorComfort Air Heating and Cooling, this is the AI assistant. How can I help tonight?
CallerMy AC just stopped. It's like eighty five in here.
OperatorSorry to hear that. Central system, or a window unit?
CallerCentral, about ten years old.
OperatorIs the outdoor unit making noise, or just silent?
CallerJust silent.
OperatorOne more thing: is anyone elderly, an infant, or dealing with a medical condition where tonight's heat is risky? If so, I'll dispatch emergency service right now.
CallerNo, just me and my wife. We're fine.
OperatorGood. Then I can book the first available slot instead of the emergency rate. Your name?
CallerMark Delgado.
OperatorAnd the address?
CallerFour twelve Birchwood Lane.
OperatorCallback number?
CallerThree oh one, five five five, oh one four two.
OperatorFirst available is tomorrow, eight to ten AM. Work for you?
CallerYes.
OperatorYou're booked: tomorrow, eight to ten, no cool AC, four twelve Birchwood Lane. A text confirmation is coming now, and you can reply to reschedule. Anything else?
CallerNo, thank you.
OperatorYou're welcome, Mark. See you tomorrow morning.
This ships from Operator Basic up, $750 setup + $497/mo + usage.
A caller books an appointment
Marissa explains what she covers, then takes a call from someone who wants an appointment. The caller is a second voice, not the same one playing both parts.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
MarissaHi, this is Marissa with the AI receptionist demo. I can answer the calls your team misses, take down the customer's details, walk them through what you offer, and send over a booking link, all while your team keeps working.
CallerHi, yeah, I'm looking to book an appointment. I wanted to know the next time you have open.
MarissaSure, I can help with that. What service are you interested in? And do mornings or afternoons work better for you?
This ships from Operator Basic up, $750 setup + $497/mo + usage.
What the receptionist covers
The receptionist describing its own scope: answering, booking, and handing off.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
MarissaHi, this is the AI receptionist demo. I answer your line around the clock.
MarissaI know your services, and I know what's open on your calendar, so I can book the appointment right there on the call.
MarissaAnd if someone really needs a person, I take the details and hand them straight to your team.
This ships from Operator Basic up, $750 setup + $497/mo + usage.
Routing an emergency away from the calendar
Triage on the first few seconds of a call, then routing by what the caller needs.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
DispatcherThis is the AI dispatcher demo. I pick up every call, and I work out what the caller actually needs in the first few seconds.
DispatcherA routine booking goes to the calendar. An emergency goes to your on call tech.
DispatcherAnd every call gets logged, with the intent and the outcome.
This ships from Operator Basic up, $750 setup + $497/mo + usage.
Booking and reminders
Offering real times, confirming, and keeping the calendar in sync.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
NarratorThis demo shows the AI booking flow. It offers real times, confirms the appointment, and sends the reminders.
NarratorYour calendar stays in sync, and nobody has to chase it.
This ships from Operator Basic up, $750 setup + $497/mo + usage.
Follow Up
Pro and upNo lead goes quiet because nobody had time to chase it.
A missed call turns into a booking
Reaching back out in under a minute, then following up until they book or opt out.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
Follow-up agentThis is the AI follow up demo. When a call gets missed, or a form comes in, I reach back out in under a minute.
Follow-up agentThen I keep following up until they book, or they tell me to stop.
Follow-up agentThe moment they reply, your team takes over.
This ships from Operator Pro up, $1,500 setup + $995/mo + usage.
A quiet lead worked through a sequence
One message at a time until the lead is ready to book.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
NarratorThis demo shows the AI follow up engine. Watch a quiet lead move through a real sequence, one message at a time, until they're ready to book.
NarratorEvery step here is an example, not live client data.
This ships from Operator Pro up, $1,500 setup + $995/mo + usage.
Qualifying a job and chasing the quote
Directional estimates from preset logic, with the real decisions handed back to you.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
NarratorThis demo shows the quote assistant.
NarratorIt qualifies the job, builds a directional estimate from preset logic, and hands you the ones that need a real decision.
This ships from Operator Pro up, $1,500 setup + $995/mo + usage.
An inbound question worked to a decision
Qualifying the job, quoting only from your approved price sheet, and chasing the proposal that is still open. Anything needing judgment is handed to you with the context.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
OperatorThis is the AI sales demo. I handle inbound questions end to end.
OperatorI qualify the job, I send the quote, I answer the usual objections, and I chase the proposal that's still open.
OperatorWhen it needs your judgment, I hand it over with the full context.
This ships from Operator Pro up, $1,500 setup + $995/mo + usage.
Scoring a lead as the form fills in
The score and the next action move together, so the team knows who to call first.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
NarratorThis demo shows AI lead scoring on a website. As the form fills in, the score moves, and the next action changes with it, so your team knows who's worth a call first.
NarratorThe numbers here are an example.
This ships from Operator Pro up, $1,500 setup + $995/mo + usage.
Recover
Max and upThe revenue already sitting in your CRM stops sitting there.
Asking for the review at the right moment
Requesting at the point someone is most likely to say yes, and routing bad feedback to you first.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
NarratorThis demo shows the AI review request system. It asks at the moment someone is most likely to say yes.
NarratorAnd when the feedback isn't good, it routes that to you before it ever reaches Google.
This ships from Operator Max up, $2,500 setup + $1,750/mo + usage.
Not part of a plan
The free Lead Leak Audit is a diagnostic, not a plan, and it never converts into a charge. This is what that conversation sounds like.
What the free Lead Leak Audit conversation sounds like
Where a business is losing time, how ready it is, and the first win worth taking.
An illustrative sample: scripted and voiced with a text-to-speech model on my own machines, not a recording of a real customer call. The live phone system callers actually reach runs on separate call infrastructure built for real-time conversation.
Transcript
NarratorThis demo shows the Lead Leak Audit snapshot. It walks through where a business is losing time, scores how ready it is for AI, and points at the first win worth taking.
NarratorThe free audit does this with your real answers.
This is the free Lead Leak Audit, not a plan. It costs nothing.
Want to click through the workflows?
The interactive demos walk you through booking, follow-up, quoting, and lead scoring step by step. They are illustrative, using example data rather than any client’s real numbers.
Open the interactive demosHear it answer your own questions
The fastest way to judge it is to call it. The line is answered by the same system you would be buying.
You reach the same Operator I install, running live on my own line. For a free lead leak audit instead, press 2.