Managed business systems · Home Services · Plumbing
Managed systems for plumbing companies.
Quiet estimates, slow replies and missed follow-ups, handled.
The problems
Where plumbing jobs get lost.
Quiet estimates
A water-heater or repipe estimate goes out and nobody answers. The job goes to whoever follows up.
Quiet estimates are found and a follow-up is drafted for your approval.
Slow first reply
A homeowner with a leak writes to three companies. The first useful answer usually wins.
Each new inquiry gets a first reply drafted from your price sheet, ready to approve.
Threads waiting on you
With the vans out, the second and third touch never happens.
Your morning brief lists every thread still waiting on you.
Your Opportunity Map shows which of these to connect, build or replace, and which your software already does. Every system starts in shadow mode, and replies are drafts until a person sends them. Systems work from your email and calendar. Any other software is a custom connection, scoped during implementation.
When a system is unsure
It stops and flags you.
“The customer says the new fitting failed and wants us to pay for their ceiling.”
This is a damage claim, so I will not reply or offer anything. I flagged it for you with the thread and the job notes.
Illustrative: the businesses, names and numbers shown on this page are fictional demo data.
Written rules
It will never
- Quote a price that is not on your price sheet
- Promise a credit or discount
- Tell a customer a repair is safe without a technician
Start with the first two systems in 21 days.
More for the trades: Managed systems for home services.