Triaged, not just answered
No power routes to your phone in seconds. An EV-charger quote gets booked instead of interrupting you.
Stop losing electrical jobs while your hands are in a panel.
The emergency call lands while you are on a ladder with the power off, and a homeowner with no power does not leave a voicemail. The panel upgrade and EV-charger quotes you drove out to price sit for a week because quoting is evening work. The Operator answers every call, separates a burning smell from a someday estimate, books the work, and chases every open quote until there is an outcome. Built for electrical contractors across the DMV.
Who this is for
- Licensed electricians running one to five trucks with no full-time office
- Shops losing after-hours emergency calls to whoever picked up first
- Contractors sitting on open panel, generator, and EV-charger quotes nobody has chased
What problem it solves
Electrical splits into two calls and the Operator handles both. The emergency, no power, sparking, a burning smell, is a homeowner who will book the first electrician who answers and will not shop on price. The planned work, a service upgrade, an EV charger, a generator, a remodel rough-in, is a quote competing against two others where the fastest follow-up usually wins. Both are lost the same way: nobody can reach a phone with their hands on live conductors, and nobody has an evening free to chase an estimate. The Operator answers and triages by your rules, books the estimate visits, chases every open quote until it books or opts out, and on Max works the customers and cold estimates already sitting in your records.
Why now
Why now
Electrical work splits into two very different calls, and both are time-sensitive. A dead panel, a burning smell, or half a house with no power is an emergency where the homeowner calls until somebody picks up and does not care what it costs. The other half is planned work, a service upgrade, EV charger, generator, or a remodel rough-in, where the homeowner is collecting quotes and the first electrician to send a real number usually gets it.
Proof and signals
Proof you can check yourself
Call the live demo
Call the AI receptionist right now at (301) 640-5507 and hear exactly how it answers.
A working example
I set up 24/7 booking across 2 locations with 0 new hires for a DMV acupuncture practice. See the case study.
Tested before it goes live
Before any system answers a real call it runs through 50 real scenarios, a classification audit, and an edge-case review.
The gap
What is still left on the table
A licensed electrician is in a crawlspace or on a ladder with the power off, which is exactly when the emergency call lands and exactly when nobody can reach a phone. The panel-upgrade and EV-charger quotes that carry the margin sit unfollowed for a week because quoting is evening work, and by then the homeowner has booked whoever called back first.
What it costs per day
The math for Operator
Operator is $1,500 setup + $995/mo + usage. The monthly works out to $33 a day and answers day and night. A typical front desk hire runs $128 a day fully loaded and still clocks out at five.
See pricing and the full mathHow it works
Step 1
Encode your rules
Service area, what counts as an emergency, which jobs you will quote a number on, and the follow-up cadence for open estimates. Your process, not a template.
Step 2
Answer and triage every call
Picked up around the clock. No power, sparking, or a burning smell texts you or your on-call electrician immediately with the address and the description.
Step 3
Book the planned work
Service upgrades, EV chargers, generators, and rough-ins get booked as estimate visits straight into your calendar, with the details captured before you drive out.
Step 4
Chase every open quote
Panel and charger quotes get worked on your cadence until the homeowner books or opts out, so a long decision cycle does not quietly become a lost job.
Step 5
Work the records you already have
On Max, past customers, dormant leads, and estimates that were never accepted get reopened on a schedule, plus a review request once the work passes inspection.
Outcomes & benefits
- Emergency calls reach you in seconds instead of a voicemail you hear at nine at night.
- Panel, generator, and EV-charger quotes get followed up without you giving up an evening.
- Estimate visits arrive as structured details, not a voicemail you have to decode.
- Old quotes and past customers get worked again instead of sitting in a folder.
FAQ
My hands are literally in a panel. Who answers the phone?+
The Operator does. It picks up while you are on a ladder or under a house with the power off, captures the address and what is happening, and separates a burning smell or a dead panel from a someday quote request. Emergencies text straight to you; everything else gets booked or queued so you are not returning calls at nine at night.
How does it know an emergency from a quote request?+
You define the rules and it follows them. No power, a burning smell, sparking, or a tripped main routes to you or your on-call electrician by SMS immediately. Service upgrades, EV chargers, generators, and remodel rough-ins get booked as estimate visits instead of interrupting the job you are already on.
What happens to a panel-upgrade quote nobody follows up on?+
That is the Follow Up job, and it is where most electrical margin leaks. A homeowner collecting three quotes on a service upgrade or an EV charger goes quiet for a week, and quoting is evening work nobody has time for. The Operator chases every open quote on the cadence you set until the homeowner books or opts out, so the estimate you already drove to does not get signed by whoever called back first.
Can it quote a job?+
Only from rules and a price sheet you approve, and only where you have said a number is safe to give. Anything needing a licensed judgment call, an unusual load calculation, a panel it has not seen, or a negotiation, gets handed to you with the full context. It never invents a price and never discounts.
What about the customers I wired three years ago?+
That is Recover, on Operator Max. Every past customer, dormant lead, and unaccepted estimate is worked again on a schedule that does not depend on anyone remembering: the panel you quoted last spring, the customer whose home now needs an EV charger, the generator estimate that went cold.
What does it cost to get started?+
Operator Pro is $1,500 setup + $995/mo + usage, and Basic and Max sit either side of it. Every build is scoped to your call volume, your crew, and what is actually leaking. Nothing is charged before a call confirms your phone setup and coverage hours.