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NigelBuilds

Industries · Clinics

An AI Operations Assistant for clinics.

Schedule gaps, intake paperwork, vendor orders and the business side of the practice. The assistant handles the operations work and stays out of clinical decisions.

Clinics

A full schedule and a quiet front desk

Clinic front offices lose time to gaps, paperwork and supplies. The assistant works the operations side only and routes anything clinical to your staff.

  1. 6:30 AM

    Gap fill

    Overnight cancellations are matched against the waitlist and offers are drafted for staff to send.

  2. Day before

    Paperwork check

    New patients missing intake forms get a reminder drafted with the form link and no health details.

  3. Weekly

    Supply levels

    Usage against reorder points is checked and reorders are drafted at the last invoiced price.

  4. As they post

    Review replies

    Replies are drafted that never confirm someone is a patient.

What it does Monday morning

Monday at 7 AM for a clinic front office

Cedar Wellness Clinic is a fictional business used to show the work.

Daily Ops Brief

Cedar Wellness Clinic · Mon 7:00 AM

Illustrative
  • 3 open slots Wednesday

    Today

    Cancellations at 10, 11:30 and 2. Waitlist offers drafted for the first 4 names.

    draft
  • 2 intake forms missing

    Today

    New patients booked for tomorrow. Reminder drafted with the form link. No health details included.

    draft
  • Supply reorder point

    Money

    Nitrile gloves projected under reorder level by Thursday. Reorder drafted at last price.

    approval
  • Review posted

    FYI

    A new 5-star Google review. Response drafted. It does not confirm the person is a patient.

    draft

Scheduled jobs

Illustrative
  1. 6:30 AMSchedule gap check. Finds cancellations and drafts waitlist offers.
  2. 7:00 AMDaily ops brief. Open slots, missing paperwork, supply and vendor items.
  3. 4:00 PMIntake form reminders. Drafts reminders for tomorrow's new patients.
  4. Mon 8 AMReview responses. Drafts replies that never confirm anyone is a patient.
7:02

7:02

Monday

Daily Ops Brief is ready

4 items. 4 need a tap from you.

Approval needed

Reorder 20 boxes of nitrile gloves

Flagged for you

One message is outside my rules. I did not reply.

Cedar Wellness Clinic is a fictional business. The brief, names and amounts are illustrative.

Approval · Pro and Max

You tap. It does the rest.

On Basic the same change arrives as a draft for you to make yourself.

Needs your approval

approval

Reorder 20 boxes of nitrile gloves

Places the order draft with your usual supplier at the last invoiced price for your approval.

When it is unsure

It stops and flags you.

Illustrative

A patient emailed asking whether they should stop their medication before the visit.

That is a clinical question, so I will not answer it. I flagged it as urgent for your clinical staff and drafted only a note saying someone from the clinic will call them today.

It will never

  • Answer clinical or medication questions
  • Read or write clinical records unless a signed BAA and scope allow it
  • Confirm in public that someone is a patient

Systems

What it connects to here.

Typical systems: Google Workspace or Microsoft 365, Cal.com or Calendly, Google Drive or SharePoint, Stripe. Each is marked with its real status.

  • Google CalendarBETA
  • Google DriveBETA
  • SharePoint and OneDriveBETA
  • Microsoft TeamsBETA
  • StripeBETA
  • Cal.comROADMAP
  • CalendlyROADMAP